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Account Director

Great opportunity for a talented Account Director to join our growing team.

We’re looking for an experienced Account Director to join our team. The ideal candidate will have experience in both brand and digital marketing. Originally a digital agency, our team and services have extended to include research, insight and strategy through to brand development, digital marketing and Martech solutions. This is a senior client servicing role. You will be comfortable working with senior level clients e.g. Marketing Directors and CMOs – being able to challenge, support and help bring their ideas and vision to life.  You’ll be responsible for the commercial development of your accounts, seeking out and maximising opportunities to further enhance our role as a key part of the clients’ team and in turn growing revenue. You will have an excellent grasp on the profitability of projects – managing agency time against a high-end project delivery.

Working alongside the senior management team you will be actively involved in developing brand and marketing strategy. This will involve active participation in workshops. You will need the ability and desire to help guide our clients future brand and marketing direction and to be the gatekeeper of this to ensure all activity aligns with the wider brand and marketing strategy.

As well as being the senior client lead on your portfolio of accounts, you will also be responsible for the hands-on delivery of some projects – across brand, creative, web, social, and beyond. You’ll work closely with the Client Services Director, and be part of a wider team of Account Managers and Project Managers.  You’ll support resource planning as well as team development and motivation.


  • Managing long-term agency-client relationships at a senior level
  • Taking the lead on creating, writing and presenting workshops, pitches and strategic presentations
  • Facilitating brand, strategy and discovery workshops, and overseeing the resulting analysis
  • Creating commercial opportunities with current clients to maximise revenue growth. 
  • Working with the Senior Management Team to identify new business opportunities; write proposals and co-ordinate and lead pitch teams
  • Owning the clients brand and marketing strategy across the agency and ensuring that all work is aligned to this
  • Lead delivery teams, plan resources and project schedules
  • Briefing projects, strategic objectives and tactical requirements into creative, technical, content and search teams, both within the agency and externally
  • Analysing accounts and campaigns to assess ROI for our clients

Desired skills & experience:

  • A minimum of 1 years’ experience as an Account Director in a similar role
  • A minimum of 4 years’ experience within brand and digital marketing
  • You will need to demonstrate competence providing counsel and guidance in all aspects of the agency’s service proposition: brand, strategy tactical marketing and platform delivery.
  • Providing strategic direction for client accounts
  • Comprehensive knowledge of creative, technical and tactical processes.
  • Facilitating brand, strategy and discovery workshops, and overseeing the resulting analysis
  • Keen financial awareness and commercial drive – maximising value for clients and revenue growth for the agency
  • A persuasive and confident approach to overseeing project delivery
  • Proven team management and leadership. You’ll be leading your team to consistently deliver to the highest quality and standards (and on time and to budget) 
  • Briefing projects into creative, technical, content and search teams, both within the agency and externally
  • Excellent written, oral and presentation skill

Beneficial skills & experience:

  • Experience and an understanding of using a range of project delivery methodologies and software
  • Experience in delivering training sessions to clients for using web-based technology (marketing platforms, CMS platforms)

How to apply:

To apply, please send your CV – this should include current salary, notice period and examples of projects/campaigns you have delivered –  to [email protected] or call us on 0116 2549888.

planning for digital success

Why work with us?

Below are the perks and benefits we offer as part of our employment package.

23 days

holiday bonus

Flexi & remote

Generous pension

Stylish city
centre offices

Pay day
lunch on us

Cycle to work

Training and
events attendance

Working with great brands:

Cite Agency Friar Lane Offices
Creative reception room