Account Manager

We’re looking for an experienced Account Manager

Cite has grown over the past year – both in terms of skills and breadth of service and as such we’re looking for a new Account Manager or Senior Account Manager to join the team. We provide a wide range of services and consultancy to our clients: brand, insight and strategy; creative and technical web production; and ongoing digital marketing and campaigns. You will manage your own client portfolio working alongside Account Directors and the business owners. You’ll be part of a team of Account Managers, Digital Campaign Managers, Creatives and Developers.

You’ll be working with lots of different clients, and juggling a number of accounts simultaneously, so you’ll need to be able to keep a calm head and possess strong communication and organisational skills.

The ideal candidate will have a minimum of 3 years of relevant agency experience delivering a mix of brand, creative and digital projects and campaigns spanning web, mobile, social, search and email.

Your role will involve:

• Managing agency-client relationships
• Working as part of a team to deliver the highest-quality projects on time and to budget
• Writing creative briefs and planning marketing campaigns that are led by insights from our Planning team.
• Writing proposals, planning resources, producing project schedules and managing budgets
• Briefing projects into creative, technical, content and search teams, both within the agency and externally
• Coordinating all project deliverables ensuring agency staff, external resources and clients maintain scheduled milestones
• Overseeing quality control – coordinating testing and issue management
• Managing change requests, identifying items that are in/out of project scope; calculating their impact and communicating any cost-implications
• Analysing accounts and campaigns to assess ROI for our clients

Desired Skills and Experience – you will have:

• A minimum of 3 years of Account Management experience within a brand, creative or digital agency
• A ‘digital-first mindset
• A good instinct for spotting commercial opportunities within client accounts
• Strong organisational skills – meticulous in your project scoping, planning, costing and scheduling
• A sound understanding of digital marketing, user experience, and open source technologies
• A proven ability to multi-task and prioritise
• Excellent interpersonal and leadership skills; you can confidently influence and direct teams and get the most out of people
• Strong analytical skills
• Persuasive written and oral communication skills

Also Desirable

Experience or an understanding of some or all of the following would be an advantage:

• Marketing Automation / CRM platforms
• Understanding brand architecture and application
• Experience with facilitating workshops – UX / brand
• Digital campaign strategy
• Experience of working on B2B brands

How to apply…

• To apply, send your CV – this should include your current salary, notice period and examples of projects/campaigns you have delivered –  to [email protected] or call us on 0116 2549888.
• We respectfully ask that recruitment agencies DO NOT contact us about this role at this time.
• Salary dependent on experience.