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Account Manager

We’re looking for an Account Manager or Senior Account Manager to join our team.

We’re looking for an experienced Account Manager

Cite has grown over the past year – both in terms of skills and breadth of service and as such we’re looking for a new Account Manager or Senior Account Manager to join the team. We provide a wide range of services and consultancy to our clients: brand, insight and strategy; creative and technical web production; and ongoing digital marketing and campaigns. You will manage your own client portfolio working alongside Account Directors and the business owners. You’ll be part of a team of Account Managers, Digital Campaign Managers, Creatives and Developers.

You’ll be working with lots of different clients, and juggling a number of accounts simultaneously, so you’ll need to be able to keep a calm head and possess strong communication and organisational skills.

The ideal candidate will have a minimum of 3 years of relevant agency experience delivering a mix of brand, creative and digital projects and campaigns spanning web, mobile, social, search and email.

Your role will involve:

  • Managing agency-client relationships
  • Working as part of a team to deliver the highest-quality projects on time and to budget
  • Writing creative briefs and planning marketing campaigns that are led by insights from our Planning team.
  • Writing proposals, planning resources, producing project schedules and managing budgets
  • Briefing projects into creative, technical, content and search teams, both within the agency and externally
  • Coordinating all project deliverables ensuring agency staff, external resources and clients maintain scheduled milestones
  • Overseeing quality control – coordinating testing and issue management
  • Managing change requests, identifying items that are in/out of project scope; calculating their impact and communicating any cost-implications
  • Analysing accounts and campaigns to assess ROI for our clients

Desired Skills and Experience – you will have:

  • A minimum of 3 years of Account Management experience within a brand, creative or digital agency
  • A ‘digital-first mindset
  • A good instinct for spotting commercial opportunities within client accounts
  • Strong organisational skills – meticulous in your project scoping, planning, costing and scheduling
  • A sound understanding of digital marketing, user experience, and open source technologies
  • A proven ability to multi-task and prioritise
  • Excellent interpersonal and leadership skills; you can confidently influence and direct teams and get the most out of people
  • Strong analytical skills
  • Persuasive written and oral communication skills

Also Desirable

Experience or an understanding of some or all of the following would be an advantage:

  • Marketing Automation / CRM platforms
  • Understanding brand architecture and application
  • Experience with facilitating workshops – UX / brand
  • Digital campaign strategy
  • Experience of working on B2B brands

How to apply…

  • To apply, send your CV – this should include your current salary, notice period and examples of projects/campaigns you have delivered –  to [email protected] or call us on 0116 2549888.
  • We respectfully ask that recruitment agencies DO NOT contact us about this role at this time.
  • Salary dependent on experience.

We offer…

  • A competitive salary (and profit related bonus after 12 months continuous service).
  • 23 days standard holiday (including extended Christmas break).
  • Bonus Birthday holiday when it falls during a working week.
  • A flexible working policy requiring a minimum of 50% of your time in the office (in line with business needs) and the ability to start early / finish later to accommodate home/work life responsibilities.
  • Fantastic 3 floor Georgian offices in the centre of Leicester.
  • Dedicated training time.
  • A friendly, well-established team.
  • Weekly fresh fruit and all the coffee (or tea) you can drink.
  • Monthly team lunches.
  • Cycle-to-work scheme.
Apply Now
Cite Agency Workshop
Cite Agency Collaboration Session

Why work with us?

Below are the perks and benefits we offer as part of our employment package.

23 days

holiday bonus

Flexi & remote

Generous pension

Stylish city
centre offices

Pay day
lunch on us

Cycle to work

Training and
events attendance

Working with great brands:

Cite Agency Friar Lane Offices
Creative reception room