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Digital Project/Account Manager

We’re looking for a Digital Project/Account Manager to join our team.

We are looking for an experienced Digital Project/Account Manager to join the team.  You will manage your own client portfolio as well as supporting our Client Services Director.

The ideal candidate will have relevant commercial experience within a similar agency (or possibly client-side) delivering creative and technical projects that span web, mobile, search, social and email. You’ll be working with lots of different clients, and juggling a number of projects simultaneously, so you’ll need to be able to keep a calm head and possess strong communication and organisational skills.

Your role will involve:

  • Managing agency-client relationships.
  • Working as part of a team to deliver the highest-quality projects on time and to budget.
  • Writing proposals, planning resources and producing project schedules.
  • Briefing projects in to creative, technical, content and search teams, both within the agency and externally.
  • Coordinating all project deliverables, ensuring both agency and clients maintain schedule milestones.
  • Overseeing quality control – coordinating testing and issue management.
  • Managing change requests, identifying requests that are in/out of project scope; calculating their impact and communicating any cost-implications.
  • Analysing accounts and campaigns to assess ROI for our clients.

Desired Skills and Experience:

  • A minimum of 3 years Digital Project Management experience within a digital agency or a client-side marketing team.
  • Highly organised – meticulous in your project scoping, planning, costing and scheduling.
  • Understand the principles of digital marketing, user experience, and open source technology.
  • Proven ability to multi-task and prioritise.
  • Excellent interpersonal and leadership skills; you can confidently influence and direct teams and get the most out of people.
  • Strong analytical skills.
  • Having a good instinct for spotting commercial opportunities within client accounts.
  • You have strong written and oral communication skills.

Also Desirable

  • Experience and an understanding of using a range of project delivery methodologies and software.
  • Experience of delivering training sessions to clients for using web-based technology (marketing platforms, CMS platforms).

How to apply…

To apply, please send your CV – this should include current salary, notice period and examples of projects/campaigns you have delivered –  to [email protected] or call us on 0116 2549888.

We respectfully ask that recruitment agencies DO NOT contact us about this role. No exceptions.

Salary dependent on experience.

We offer…

  • A competitive salary (and profit related bonus after 12 months continuous service).
  • 23 days standard holiday (including extended Christmas break).
  • Bonus Birthday holiday when it falls during a working week.
  • Fantastic 3 floor Georgian offices in the centre of town.
  • Dedicated training time.
  • A friendly, well-established team.
  • Weekly fresh fruit and all the coffee (or tea) you can drink.
  • Monthly team lunches.
  • Cycle-to-work scheme.
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